Frequently Asked Questions
How long do I have access to a course after purchase?
You receive 12 months of access to the course materials, updates included. We keep interfaces stable to support on-site review.
Do I get a certificate?
Yes. After completing required modules and a short knowledge check, you can download a completion certificate suitable for internal records.
What skill level should I start with?
If you’re new to drywall, begin with “Drywall Fundamentals” and “Taping and Mudding Level 1–2.” Experienced installers often jump directly to assemblies like fire-rated or acoustic details.
Can my team train together?
Yes. We support group enrollments and shared progress dashboards. Contact us to align content with your scopes and schedule.
Do you offer refunds?
Within 14 days of purchase and if less than 20% of the course is completed. See our Terms for details.
Are building codes covered?
We teach how to interpret and apply code-related assemblies (e.g., UL designs) but do not provide legal advice. Always confirm local requirements.
Do courses include live support?
Email support is included. For complex scenarios, we can schedule short consults to review drawings or site photos privately.
Can I learn without photos or videos?
Our materials focus on concise text and diagrams to reinforce repeatable steps. The site itself avoids photos for clarity and speed; examples are described in detail.